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GDPR Compliant

Privacy Policy

Last updated: December 10, 2024

1. Operator Identification

Operator: Black Holding s.r.o.

Registered Office

Trenčianska Turná 3050

913 21 Trenčianska Turná

Slovak Republic

Registration Details

Company ID: 55 460 399

Tax ID: 2122027985

Email Contact

info@blackrent.sk

Phone Contact

+421 910 666 949

Registration: Commercial Register of the Trenčín District Court, Section: Sro, File No. 45491/R

2. Purposes of Personal Data Processing

We process your personal data for the following purposes:

a) Vehicle Rental and Contract Fulfillment

Processing data necessary for entering into and fulfilling vehicle rental contracts, including reservations, vehicle handover and return, invoicing, and communication related to rental.

b) Accounting and Invoicing

Processing data for issuing tax documents and fulfilling legal obligations in the field of accounting.

c) Customer Communication

Responding to your questions, handling complaints, and customer support via email, phone, or contact form.

d) Property Protection and Debt Collection

Processing data to protect rented vehicles and collect any damages or unpaid receivables.

e) Marketing and Newsletter (with consent only)

Sending commercial offers, newsletters, and information about promotions only with your explicit consent.

3. Legal Basis for Processing

We process personal data based on the following legal bases under Article 6(1) GDPR:

PurposeLegal Basis
Vehicle RentalContract Performance (Art. 6(1)(b))
Invoicing and AccountingLegal Obligation (Art. 6(1)(c))
CommunicationContract Performance / Legitimate Interest
Property ProtectionLegitimate Interest (Art. 6(1)(f))
MarketingConsent (Art. 6(1)(a))

4. List of Processed Personal Data

When renting vehicles, we collect the following categories of personal data:

Identification Data

  • First and last name
  • Date of birth
  • Permanent address
  • Nationality

Contact Data

  • Email address
  • Phone number
  • Correspondence address (if different)

Identity Document Data

  • Driver's license number and category
  • Driver's license validity
  • ID card number (for identity verification only)

⚠️ Important Notice

In accordance with § 2a of the ID Card Act, we do not make copies of ID cards. We verify document data only visually at vehicle handover and record only necessary data (document number, validity) needed to identify the contracting party.

Billing Data (for corporate customers)

  • Company name
  • Company ID, Tax ID, VAT ID
  • Billing address

Payment Data

  • Payment card data (processed via secure Stripe payment gateway)
  • Payment and transaction history

5. Recipients of Personal Data

Your personal data may be disclosed to the following categories of recipients:

Accounting Service Providers

For processing invoices and fulfilling legal obligations

Insurance Companies

In case of insurance events related to rental

Payment Service Providers (Stripe)

For secure processing of online payments

Hosting Service Providers

Railway, Cloudflare, Vercel - technical infrastructure of web services

State Authorities

Police SR, Tax Office and other authorities in cases provided by law

Legal Representatives

In case of legal disputes or debt collection

6. Data Retention Period

Data TypeRetention PeriodReason
Rental Contracts10 yearsArchives Act
Accounting Documents10 yearsAccounting Act
Marketing ConsentsUntil consent withdrawalGDPR
Contact Form Data3 yearsLegitimate Interest
Cookies and Analytics DataMax. 2 yearsTechnical Necessity

7. Your Rights as a Data Subject

Under GDPR, you have the following rights, which you can exercise by email at info@blackrent.sk:

Right of Access

You have the right to obtain confirmation as to whether your personal data is being processed, and if so, you have the right to access such data.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data ("right to be forgotten").

Right to Restriction of Processing

You have the right to request restriction of processing of your data in certain cases.

Right to Data Portability

You have the right to receive your data in a structured, commonly used and machine-readable format.

Right to Object

You have the right to object to processing based on legitimate interest.

Right to Withdraw Consent

If processing is based on consent, you have the right to withdraw consent at any time.

Right to Lodge a Complaint

You have the right to lodge a complaint with the supervisory authority - the Office for Personal Data Protection of the Slovak Republic.

Office for Personal Data Protection of the Slovak Republic

Hraničná 12, 820 07 Bratislava 27
Tel.: +421 2 3231 3214
Email: statny.dozor@pdp.gov.sk: statny.dozor@pdp.gov.sk
Web: dataprotection.gov.sk: dataprotection.gov.sk

8. Transfer of Data Outside EU/EEA

Some of our service providers may process data in countries outside the European Economic Area (EEA):

Stripe Inc. (USA)

Payment services - protected by EU-US Data Privacy Framework and standard contractual clauses.

Google LLC (USA)

Analytics services (with consent) - protected by EU-US Data Privacy Framework.

Cloudflare Inc. (USA)

CDN and security services - protected by standard contractual clauses.

For all transfers outside the EEA, we ensure an adequate level of protection of your data in accordance with GDPR requirements.

9. Security of Personal Data

We have implemented appropriate technical and organizational measures to protect your personal data:

  • ✓Data encryption in transit (SSL/TLS) and at rest
  • ✓Access rights based on the principle of least privilege
  • ✓Regular data backups
  • ✓Monitoring and logging of access
  • ✓Employee training in data protection

10. Use of Cookies

Our website uses cookies. Detailed information about cookie usage can be found in our Cookie Policy.

11. Changes to Privacy Policy

We may occasionally update these policies. We will inform you of significant changes via notice on our website or by email (if you are a registered customer). We recommend that you regularly check this page.

Do you have questions about the protection of your data?

Contact us at info@blackrent.sk orvisit us at our location. We are happy to help with any questions regarding the processing of your personal data.

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Black Holding s.r.o. 2024 • All rights reserved

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Contact

Black Holding s.r.o.

Trenčianska Turná 3050

913 21 Trenčianska Turná

+421 910 666 949

info [at] blackrent [dot] sk

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